Individuals who are interested in using one of the most popular Internet fax companies may want to consider trying out eFax. eFax has been recognized for having the largest volume of subscribers in comparision to any of the other online fax services that are available. The company offers local fax numbers for 48 states and also provides (888), (866), (877), (800) toll-free numbers without any additional fees. Individuals using this service also have access to options allowing them to schedule fax delivery ahead of time, preview faxes as needed, and auto-resend features.
Like most Internet fax companies available, eFax provides a 30-day free trial so that potential customers can try out the service and determine if it is the right option for them. They offer customer support 24 hours a day and 7 days per week, making them highly accessible for individuals in a variety of timezones. Additionally, their service offers unlimited online fax storage, which can be a convenient option for individuals who send and receive a large amount of faxes throughout the month. Customers who are interested in paying for a year of service in advance can save around 16.6%. Low overage fees and no hidden charges also ensure that the plan remains fairly affordable on a monthly basis.
Unfortunately, eFax is not without some noteworthy issues that consumers need to be aware of. There have been many complaints regarding the company’s low quality customer support, as well as numerous billing errors that have occurred. Their monthly fee of $16.95 is very high in comparison to other Internet fax services that are available online, making them a less ideal option for individuals who are seeking to budget. Additionally, eFax only provides a separate allotment for send and received fax pages, which contrasts significantly against other services which combine pages instead.