One of the more impressive low-cost Internet fax services is a company known as OneSuite. This company offers a low monthly fee of $2.95, in addition to a one time start-up fee of $10.00. OneSuite provides local fax numbers in 36 states throughout the country. Individuals that want an (866) or (877) number will need to pay an $2.95 per month. The company offers very low overage rates, which also makes this a fairly affordable plan overall.
One concern associated with OneSuite is the fax quality. In documents where there is only text present, the fax quality is good. However, documents that have images included have been shown to have poor fax quality. The company used to have some significant issues with their customer support team in the past, but they have since changed their team and improved it noticeably. The customer support team is now very knowledgeable about the different plans that the company offers and has been reported as being friendly with customers. Customer support is available 24 hours a day and 7 days a week, which makes this an ideal option for individuals in different time zones and those that truly need assistance with their faxing experience during unexpected hours, such as late at night or during the weekend.
OneSuite allows for users to preview their faxes online before they send them out, which is a great feature and reflects the overall quality of the service. The company provides a 30-day free trial, which is an ideal way for individuals to test out the service and determine whether or not this would be a good choice for their home or business. Compared to other fax services that have been reviewed here, OneSuite offers a very low cost for plans and is an affordable option that is worth consideration. It could easily become a suitable option for business or personal use based upon the numerous features that the company offers.