SFax is one of the less cost efficient Internet fax services available. The company claims to be one of the few secure fax solutions, which may be why it charges a higher price than most services. The basic plan that SFax offers costs $15.00 per month, but there are no additional hidden fees. If users are willing to pay for a year of service in advance, then they can save 16.7%, which would drop their monthly fee down to $12.50 a month instead. However, it remains questionable whether or not SFax is worth the overall price of its service.
This company does not offer any local numbers. (866), (877), and (888) numbers are provided for free, which may make the plan more reasonable. All of the faxes that are sent and received through SFax are of high quality and there have been no complaints regarding any variation between text or image quality. Faxes can be stored online for up to a year, which is great for individuals that are seeking an easier way to store their faxes aside from making use of hard copies. However, the company does not allow its users to send faxes via email, which may ultimately work against it considering the high price associated with the plans.
SFax has a reliable customer support team which is available Monday through Friday, 8 AM to 6 PM Central Standard Time. The customer support is very knowledgeable and can answer the majority of questions or concerns that users may have. The company also offers a 14-day free trial period for prospective users that may be interested in learning more about the service. Although this company has not been noted for offering poor service, individuals are encouraged to make use of the free trial and experience the service for themselves to determine whether or not the features and the quality of service is worth the high price of the monthly plan.