Next on the list of low-cost Internet fax services is SmartFax. This company offers a ‘local’ plan that costs $6.95 per month. The company provides local fax numbers for 25 states and also includes (866), (877), and (888) without any additional cost. It bears noting that although received and sent faxes from SmartFax have decent text quality, the image quality is typically fairly poor. Likewise, only two email addresses can receive faxes, which some individuals may consider rather limiting.
Send and received pages are combined, however, and there are no hidden fees during service. SmartFax offers a low overage rate of 8 cents per page, which is fairly cheap compared to some competitors. The company’s customer support is average quality compared to other options, but admittedly knowledgeable. Customer support is only available Monday through Friday, 8 AM to 5 PM Pacific Standard Time. This means that if you’re located in another time zone or even another country, you have to carefully plan when you’re going to call customer support, which may not always be the most convenient option if you need to troubleshoot your issue or gain an answer to your question immediately.
Similar to other Internet fax services that are available, SmartFax allows their users to schedule fax delivery ahead of time, make use of auto resend features, preview faxes, and store sent and received faxes online. Online fax storage is provided for one year, which should be suitable for individuals with medium to high volumes of faxes. The company also offers a 30-day free trial, which provides interested individuals with the perfect opportunity to test out the service for business or personal use and determine if they like what this company has to offer. Although SmartFax isn’t a perfect service, it provides a number of great features and reasonable prices that definitely make it worth further consideration.